My Operation: A Health Insider Becomes a Patient

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Sholom Glouberman is a widely published health care expert greatly appreciated by clients worldwide. He was sure that he could handle the system when he became a patient. How wrong he was! My Operation sharply contrasts Sholom's experience as a patient with both his insights as an expert and his complete medical record. The result is a study of the health care system for everyone from professionals to policy-makers to patients.

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